Warranty Overview

Warranty Duration: 24 months (2 years)

Type: Limited warranty

Coverage: Defects in materials and workmanship under normal use and service

Warranty Eligibility

Conditions:

• Start Date: Begins from the date of purchase
• Proof of Purchase: Required for warranty service

Transferability:

• Valid only for the original purchaser
• Non-transferable to subsequent owners

Warranty Specifics

Coverage may vary by product. Customers should refer to individual product-specific warranty details.

Warranty Exclusions

The warranty does NOT cover:

• Normal wear and tear
• Damage from improper use, mishandling, or neglect
• Product modifications or alterations
• Damage caused by accidents, natural disasters, or external factors

Warranty Claim Process

How to Claim

Contact our customer support at support@nexto.store with the following details:

• Order number
• Detailed issue description
• Relevant photos of the issue

Resolution Steps

Nexto will assess the warranty claim and determine if it falls within the warranty scope.

Potential resolutions include:

• Repair
• Replacement
• Refund

Resolution depends on specific circumstances.

Customer Support

For any warranty-related inquiries, please contact us:

Email: support@nexto.store

Visit our Contact Us page.